So my computer recently will turn on but the monitor will stay blank (Power saving mode) for some reason. I tried a different monitor, does the same thing. I thought it might not have been getting enough power so I bought a new power supply, still doesn't work.
I am wondering how I can test to see if it is the video card that is defective? If it was the motherboard the computer wouldn't even turn on correct
Its most likely a video card issue.
If you have onboard video(ie. a video-out plug on your motherboard) then plug into that and see if it works.
If it does, you need a new video card.
If you dont have onboard video, get a video card from a friends computer and stick it in and try it.
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Monday, March 28, 2011
Computer turns on but no video
My computer turns on but I hear no beebs, and I see nothing on the monitor, I tested the monitor and it works fine. Also, the CD/DVD rom's light turns on like they are booting, however I hear nothing as in sound either not even from XP when I wait. I tested the video card on a different computer and it works fine. What could be the problem?
Failed Powersupply, Failed Heatsink fan, Failed CPU, Failed motherboard, Failed ram, Faulty PCI card, Faulty drive (HDD and/or Optic drive) Faulty USB device.
Simple things first. Does the heatsink fan spin when you try to bootup?
With power disconnected, unplug all power and data cables from harddisk drives and optic drives. Remove any PCI cards, Remove all but 1 stick of ram. Leave only motherboard, CPU with Heatsink fan, Graphics card, 1 stick of ram and keyboard. Reconnect power and see if it will boot into bios and give any POST beeps. Report back when you've tried this.
RAM modules and PCI cards can come lose whether its a discount assembled tower, made by Dell or assembled yourself in your living room.
Its just one of those things that happens from time to time. Contraction and expansion caused by heat is the problem. If you can build a computer that generates no heat then the problem would never arise.
Failed Powersupply, Failed Heatsink fan, Failed CPU, Failed motherboard, Failed ram, Faulty PCI card, Faulty drive (HDD and/or Optic drive) Faulty USB device.
Simple things first. Does the heatsink fan spin when you try to bootup?
With power disconnected, unplug all power and data cables from harddisk drives and optic drives. Remove any PCI cards, Remove all but 1 stick of ram. Leave only motherboard, CPU with Heatsink fan, Graphics card, 1 stick of ram and keyboard. Reconnect power and see if it will boot into bios and give any POST beeps. Report back when you've tried this.
RAM modules and PCI cards can come lose whether its a discount assembled tower, made by Dell or assembled yourself in your living room.
Its just one of those things that happens from time to time. Contraction and expansion caused by heat is the problem. If you can build a computer that generates no heat then the problem would never arise.
Computer turns on but no image coming to monitor
I've got a Dell Dimension 8400 and a 2001FP monitor. When i boot the computer up, the video card's fan is spinning and the computer seems to power on fine... except for the fact that there is no image on the monitor.
The monitor itself acts as though it is connected to the computer while the computer is off. The light on the monitor normally remains yellow while the DVI cable is connected to the computer but the monitor is not powered on; because the yellow light is on, I assume that it is not the cable.
The computer seems to get into Windows because you have to hold the power button down to turn it off, which means that something is happening. However, I have a Logitech G15 and, while it is getting power, which I can tell because the num lock light is on, is nonresponsive. The LCD on the monitor doesn't work and the lock keys don't do anything.
Any ideas what the problem could be?
Holding in the power button on the tower would work whether it was in Windows or not - although if it didn't work at all then that would point to a definite problem.
The yellow standby light means that - assuming the monitor is OK - it is not receiving a video signal from the computer. Does the monitor display "No Signal" if you disconnect it and turn it off and back on again?
The big question is: is it POSTing?
Did it used to make a beep when you turned it on? Is it doing that now?
If you disconnect everything from the machine and let it stand for a few minutes, then plug in just the mains cord and turn it on, what happens?
Fine, lights will probably come on (so the PSU isn't dead), but what else happens? Does the HDD light flicker for a minute or two as Windows loads?
If it does, how do you normally log in? Using TAB and the arrow keys (obviously having turned off and reconnected the keyboard and mouse) you can switch between user log ins and type 'blind' (you have to guess a little, but if you know your computer you can do it). If this succeeds you may hear the Windows sounds (plug speakers in, of course).
If it isn't POSTing then there is a problem.
I think it's the motherboard. I have the same problem
It is not the monitor that is the problem in my case. I have tried with several. But a black monitor can come from many problems, you just have to replace all components in your PC, one component at the time, til you find what is causing the problem. For example, try the RAM-sticks one by one (if you have two or more), try replacing the graphics card, etc.
The monitor itself acts as though it is connected to the computer while the computer is off. The light on the monitor normally remains yellow while the DVI cable is connected to the computer but the monitor is not powered on; because the yellow light is on, I assume that it is not the cable.
The computer seems to get into Windows because you have to hold the power button down to turn it off, which means that something is happening. However, I have a Logitech G15 and, while it is getting power, which I can tell because the num lock light is on, is nonresponsive. The LCD on the monitor doesn't work and the lock keys don't do anything.
Any ideas what the problem could be?
Holding in the power button on the tower would work whether it was in Windows or not - although if it didn't work at all then that would point to a definite problem.
The yellow standby light means that - assuming the monitor is OK - it is not receiving a video signal from the computer. Does the monitor display "No Signal" if you disconnect it and turn it off and back on again?
The big question is: is it POSTing?
Did it used to make a beep when you turned it on? Is it doing that now?
If you disconnect everything from the machine and let it stand for a few minutes, then plug in just the mains cord and turn it on, what happens?
Fine, lights will probably come on (so the PSU isn't dead), but what else happens? Does the HDD light flicker for a minute or two as Windows loads?
If it does, how do you normally log in? Using TAB and the arrow keys (obviously having turned off and reconnected the keyboard and mouse) you can switch between user log ins and type 'blind' (you have to guess a little, but if you know your computer you can do it). If this succeeds you may hear the Windows sounds (plug speakers in, of course).
If it isn't POSTing then there is a problem.
I think it's the motherboard. I have the same problem
It is not the monitor that is the problem in my case. I have tried with several. But a black monitor can come from many problems, you just have to replace all components in your PC, one component at the time, til you find what is causing the problem. For example, try the RAM-sticks one by one (if you have two or more), try replacing the graphics card, etc.
Thursday, March 24, 2011
My printer prints with lines?
the ink mite possibly be no good if you haveint used the ink in a long time or if the ink is often running low it will often do it i would try getting new ink hope this helps
Printer prints horizontal Lines
measure the distance between the horizontal lines. that will be the diameter of a roller in your printer. if laser, might be bad drum. see epson website for exact troubleshooting steps for print quality problems for your printer model
Printer printing smudged copies, lines, or distorted text or images.
Question
Printer printing smudged copies, lines, or distorted text or images.
Answer
This printer issue could be caused by any of the below possibilities, follow each of the below recommendations for troubleshooting this issue.
Paper issues
When printing on untraditional paper your printer may experience smudges, un-even or crooked text, or text that runs off the edges of the paper. To verify this is not the issue try 8 x 11 or standard paper in the printer and see if the printer experiences the same issue.
If your printer is printing fine on standard paper but is unable to print on special paper you could be experiencing any of the below issues with the special paper.
Paper is not being fed into the printer properly. Often special sizes of paper will require that you move a slider to the edge of the paper or feed the paper into the printer in a non-traditional method. See your printer documentation for steps on feeding different sizes of paper into the printer.
Some paper has different textures or surfaces that may cause smudging, streaks, or lines to occur. If you're getting any of these symptoms make sure to try different paper. If it is only occurring with a specific paper it's likely the paper causing the issue. If these issues happen with all paper continue reading the other below possible causes.
Driver related issue
If a printer is printing un-readable text, garbage, or other strange characters it's likely that you're experiencing a driver related issue. Download and install the latest drivers for your printer. A listing of printer manufacturers and links to each of their driver pages can be found on our printer drivers page.
Dirty our out of line printer heads
Your printer may be printing fuzzy, blurry, or other faint text because of dirty print heads. All modern printers have some printer cleaning, self-test, or diagnose mode that can be performed to check and clean the printers print heads and other internal equipment used to print. It is recommended if you use your printer heavily or have had it for more than one year that you perform this function. This can be done either through the software included with your printer or by pressing one or more of the buttons at the same time on your printer. Additional information about how to do this can be found in your printers documentation.
Ink or toner cartridge issues
Over time you'll need to replace the ink jet ink cartridges or the toner if you're using a laser printer. If you've been using your printer for more than a few months you may want to check the ink level or toner level. Often with most modern printers you can check these levels through software or a light indicator will be flashing or be orange indicating that one or more ink cartridge or toner cartridge needs to be replaced.
If it's been over a year since you've replaced your ink or toner cartridge we suggest you replace it.
Other printer hardware issue
Finally, if you've tried all the above recommendations and continue to experience issues it's possible your printer may be encountering a hardware related issue. Contact the printer manufacturer for additional recommendations and suggestions on repair or replacements.
What should you do if an inkjet printer prints with missing dots or lines on the page?
A. First, reboot your computer and printer. Then, print a test page in Notepad (programs>accessories>Notepad)--type some information on it first. If it prints okay,
then it has to do with your software or fonts being corrupted. Run the repair program on the cd for your system and see if that helps.
Next check the ink cartridge. Your printer may have a "cleaning routine", if so run it. Or just replace the cartridge.
My Epson printer prints horizontal lines and is missing colors or black print. How can I resolve this?
Make sure you are using the correct Epson printer driver and make sure the paper size is correctly selected in the driver. If the printer is printing black only, the "Ink" option in the printer driver may be set to "Black" instead of "Color" or a setting in the software may be set to print black only. Another reason is that the print head nozzles may be clogged. You can run a utility program to clean your print head. For more information go to http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&infoType=FAQ&oid=14436&prodoid=8291&foid=38005
Printer printing smudged copies, lines, or distorted text or images.
Answer
This printer issue could be caused by any of the below possibilities, follow each of the below recommendations for troubleshooting this issue.
Paper issues
When printing on untraditional paper your printer may experience smudges, un-even or crooked text, or text that runs off the edges of the paper. To verify this is not the issue try 8 x 11 or standard paper in the printer and see if the printer experiences the same issue.
If your printer is printing fine on standard paper but is unable to print on special paper you could be experiencing any of the below issues with the special paper.
Paper is not being fed into the printer properly. Often special sizes of paper will require that you move a slider to the edge of the paper or feed the paper into the printer in a non-traditional method. See your printer documentation for steps on feeding different sizes of paper into the printer.
Some paper has different textures or surfaces that may cause smudging, streaks, or lines to occur. If you're getting any of these symptoms make sure to try different paper. If it is only occurring with a specific paper it's likely the paper causing the issue. If these issues happen with all paper continue reading the other below possible causes.
Driver related issue
If a printer is printing un-readable text, garbage, or other strange characters it's likely that you're experiencing a driver related issue. Download and install the latest drivers for your printer. A listing of printer manufacturers and links to each of their driver pages can be found on our printer drivers page.
Dirty our out of line printer heads
Your printer may be printing fuzzy, blurry, or other faint text because of dirty print heads. All modern printers have some printer cleaning, self-test, or diagnose mode that can be performed to check and clean the printers print heads and other internal equipment used to print. It is recommended if you use your printer heavily or have had it for more than one year that you perform this function. This can be done either through the software included with your printer or by pressing one or more of the buttons at the same time on your printer. Additional information about how to do this can be found in your printers documentation.
Ink or toner cartridge issues
Over time you'll need to replace the ink jet ink cartridges or the toner if you're using a laser printer. If you've been using your printer for more than a few months you may want to check the ink level or toner level. Often with most modern printers you can check these levels through software or a light indicator will be flashing or be orange indicating that one or more ink cartridge or toner cartridge needs to be replaced.
If it's been over a year since you've replaced your ink or toner cartridge we suggest you replace it.
Other printer hardware issue
Finally, if you've tried all the above recommendations and continue to experience issues it's possible your printer may be encountering a hardware related issue. Contact the printer manufacturer for additional recommendations and suggestions on repair or replacements.
What should you do if an inkjet printer prints with missing dots or lines on the page?
A. First, reboot your computer and printer. Then, print a test page in Notepad (programs>accessories>Notepad)--type some information on it first. If it prints okay,
then it has to do with your software or fonts being corrupted. Run the repair program on the cd for your system and see if that helps.
Next check the ink cartridge. Your printer may have a "cleaning routine", if so run it. Or just replace the cartridge.
My Epson printer prints horizontal lines and is missing colors or black print. How can I resolve this?
Make sure you are using the correct Epson printer driver and make sure the paper size is correctly selected in the driver. If the printer is printing black only, the "Ink" option in the printer driver may be set to "Black" instead of "Color" or a setting in the software may be set to print black only. Another reason is that the print head nozzles may be clogged. You can run a utility program to clean your print head. For more information go to http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&infoType=FAQ&oid=14436&prodoid=8291&foid=38005
Monday, March 14, 2011
Cable Modem Not Working with Your Router?
For the last few months I have been using a cable modem that works fine when connected to the Ethernet network adapter in my desktop PC. I recently purchased a new notebook computer that also needs access to the Internet. Unlike my desktop PC, I'd like the notebook to be capable of using the Internet from other locations around my house, so I went to the local CompUSA and purchased a D-Link DI-614+ wireless router and a D-Link DEL-650+ PC Card for my notebook.
When I got home I installed the PC Card into my notebook and connected my cable modem to the router's WAN (define) port. For some reason, though, the router doesn't appear to be working. Neither of the two PCs can get onto the Internet. I went into the router's administration panel and checked the status of it, and it appears as though the router isn't picking up an IP (define) address from the cable modem. I thought that the problem might be with my cable modem, but when I reconnected it directly to my desktop PC, it worked fine.
I have tried a number of things to resolve this problem, but with no success. I even went as far as exchanging the router for another one, thinking that it might have been defective, but it wasn't. This leads me to believe that I am doing something wrong; I just have no idea what that might be. Do you have any suggestions that might help me resolve this situation? I am at my wit's end!
You'll be relieved to know that the solution to your problem isn't as elusive as you might think. And unless I miss my guess, the answer is quiet simple. I believe that the cause of your problem has to do with the MAC address (define) of your PC's Ethernet adapter.
You see, when your cable modem is first initialized, it associates itself with the MAC address of the network adapter that it is connected to. In this case, that would be the network adapter in your desktop PC. When the cable modem is disconnected from the PC and then connected to the router's WAN port, it can no longer locate the MAC address that it was originally associated with, preventing it from functioning.
This is a common characteristic of many cable modems and in most cases can easily be corrected. Before we begin, though, you should make a note of the IP address that your cable modem is assigning to your desktop PC when it's directly connected to it. We'll need that later to verify that the router is properly communicating with the cable modem.
Typically, all you need to do is unplug your cable modem from the power converter (or wall outlet) and leave it alone for a few minutes — 5 to 10 minutes is usually sufficient. Once you've done this, reconnect it to the power outlet and wait a few minutes for the modem to be initialized — again, about five minutes.
Once the cable modem has been reinitialized, you can go ahead and connect it to your D-Link router's WAN port. At this point, I would recommend you power cycle or reset your router. This will force the router to request a new IP address from the cable modem. Once this has been completed, your router should be online and communicating with the cable modem.
You can verify that the router is communicating with the cable modem by logging in to the router and clicking on the status tab. Under the WAN section you should see the same IP address (or at least a similar one) to the one you recorded earlier. If not, then your cable modem has not completed the initialization process, is still married to the old MAC address, or cannot connect to your service provider.
I should note that in some cases getting the modem to release a MAC address could take considerably longer than the 5 or 10 minutes I mention here. I know some people who have had to wait almost 45 minutes to get the router to reset itself properly, and others have needed to leave it unplugged overnight before it would reinitialize correctly. So don't be discouraged if it doesn't work immediately.
Now all you need to do is connect your workstations to the router. If you have DHCP (define) enabled — which by default it is enabled — you should find that all of your PCs have Internet access. If not, you have a problem with your network configuration, which you'll need to examine separately.
Also, it's possible that you've come across a modem that has become permanently linked to a specific MAC address. This may apply to you if you had to call your Internet service provider to activate your service. In this situation you'll need to have the router clone the MAC address that it is looking for. This capability is widely available in most routers and is enabled using the router's administrative interface. For more information on cloning a MAC address, please refer to your router's users manual.
When I got home I installed the PC Card into my notebook and connected my cable modem to the router's WAN (define) port. For some reason, though, the router doesn't appear to be working. Neither of the two PCs can get onto the Internet. I went into the router's administration panel and checked the status of it, and it appears as though the router isn't picking up an IP (define) address from the cable modem. I thought that the problem might be with my cable modem, but when I reconnected it directly to my desktop PC, it worked fine.
I have tried a number of things to resolve this problem, but with no success. I even went as far as exchanging the router for another one, thinking that it might have been defective, but it wasn't. This leads me to believe that I am doing something wrong; I just have no idea what that might be. Do you have any suggestions that might help me resolve this situation? I am at my wit's end!
You'll be relieved to know that the solution to your problem isn't as elusive as you might think. And unless I miss my guess, the answer is quiet simple. I believe that the cause of your problem has to do with the MAC address (define) of your PC's Ethernet adapter.
You see, when your cable modem is first initialized, it associates itself with the MAC address of the network adapter that it is connected to. In this case, that would be the network adapter in your desktop PC. When the cable modem is disconnected from the PC and then connected to the router's WAN port, it can no longer locate the MAC address that it was originally associated with, preventing it from functioning.
This is a common characteristic of many cable modems and in most cases can easily be corrected. Before we begin, though, you should make a note of the IP address that your cable modem is assigning to your desktop PC when it's directly connected to it. We'll need that later to verify that the router is properly communicating with the cable modem.
Typically, all you need to do is unplug your cable modem from the power converter (or wall outlet) and leave it alone for a few minutes — 5 to 10 minutes is usually sufficient. Once you've done this, reconnect it to the power outlet and wait a few minutes for the modem to be initialized — again, about five minutes.
Once the cable modem has been reinitialized, you can go ahead and connect it to your D-Link router's WAN port. At this point, I would recommend you power cycle or reset your router. This will force the router to request a new IP address from the cable modem. Once this has been completed, your router should be online and communicating with the cable modem.
You can verify that the router is communicating with the cable modem by logging in to the router and clicking on the status tab. Under the WAN section you should see the same IP address (or at least a similar one) to the one you recorded earlier. If not, then your cable modem has not completed the initialization process, is still married to the old MAC address, or cannot connect to your service provider.
I should note that in some cases getting the modem to release a MAC address could take considerably longer than the 5 or 10 minutes I mention here. I know some people who have had to wait almost 45 minutes to get the router to reset itself properly, and others have needed to leave it unplugged overnight before it would reinitialize correctly. So don't be discouraged if it doesn't work immediately.
Now all you need to do is connect your workstations to the router. If you have DHCP (define) enabled — which by default it is enabled — you should find that all of your PCs have Internet access. If not, you have a problem with your network configuration, which you'll need to examine separately.
Also, it's possible that you've come across a modem that has become permanently linked to a specific MAC address. This may apply to you if you had to call your Internet service provider to activate your service. In this situation you'll need to have the router clone the MAC address that it is looking for. This capability is widely available in most routers and is enabled using the router's administrative interface. For more information on cloning a MAC address, please refer to your router's users manual.
Outlook not working for Exchange 2010 mailbox users
Exchange 2010 installation is coexisting with exchange 2003 in my environment.
Outlook web app works fine and I can move mailboxes to 2010 no problem.
If I try to setup first time the outlook profile for any exchange 2010 mailbox user,
when I click on the 'check name' in outlook 2003, even though I have entered the name
of the Exchange CAS server and enabled the checkbox in outlook for encrypting exchange connections,
I receive the following error "The connection to Microsoft exchange server is unavailable.
Outlook must be online or connected to complete this action"
If instead of the exchange 2010 cas name, I use the exchange 2003 server name, and
I click 'check name' in outlook, the username resolves correctly. However when outlook
opens, I receive error:
"Unable to open your default folders. You must connect to your exchange server computer
with the current profile before you can sync your folders with your offline folder file"
When I initially got the error '"Unable to open your default folders. You must connect to your exchange server computer
with the current profile before you can sync your folders with your offline folder file", this may have been because the CAS
array exchange object was not created in active directory. I think this may be so because when I tried to run
set-mailboxdatabase -rpcclientaccessserver, the command would not work unless I replaced the fqdn with
the cas array identity name. When I deleted the CAS array object using remove-clientaccessarray command, and
recreated it, it then allowed me to use the fqdn parameter.
If instead of the exchange 2010 cas name, I use the exchange 2003 server name, and
I click 'check name' in outlook, the username resolves correctly and the exchange server name is automatically
changed to the exchange 2010 server name. However when outlook
opens, I receive error:
"Unable to open your default folders. You must connect to your exchange server computer
with the current profile before you can sync your folders with your offline folder file"
Outlook web app works fine and I can move mailboxes to 2010 no problem.
If I try to setup first time the outlook profile for any exchange 2010 mailbox user,
when I click on the 'check name' in outlook 2003, even though I have entered the name
of the Exchange CAS server and enabled the checkbox in outlook for encrypting exchange connections,
I receive the following error "The connection to Microsoft exchange server is unavailable.
Outlook must be online or connected to complete this action"
If instead of the exchange 2010 cas name, I use the exchange 2003 server name, and
I click 'check name' in outlook, the username resolves correctly. However when outlook
opens, I receive error:
"Unable to open your default folders. You must connect to your exchange server computer
with the current profile before you can sync your folders with your offline folder file"
When I initially got the error '"Unable to open your default folders. You must connect to your exchange server computer
with the current profile before you can sync your folders with your offline folder file", this may have been because the CAS
array exchange object was not created in active directory. I think this may be so because when I tried to run
set-mailboxdatabase -rpcclientaccessserver
the cas array identity name. When I deleted the CAS array object using remove-clientaccessarray command, and
recreated it, it then allowed me to use the fqdn parameter.
If instead of the exchange 2010 cas name, I use the exchange 2003 server name, and
I click 'check name' in outlook, the username resolves correctly and the exchange server name is automatically
changed to the exchange 2010 server name. However when outlook
opens, I receive error:
"Unable to open your default folders. You must connect to your exchange server computer
with the current profile before you can sync your folders with your offline folder file"
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